Mercari item arrived damaged.

After writing them four times I finally got told that they were damaged, not that the box was empty. I've been asked two more times for pictures so I could try and figure out what happened damage these items - I ship lots of delicate items and have never ever had one break before. Then of course mercari still couldn't seem to send me the pictures.The buyer can claim a refund from you, and you can try to get a refund from Mercari/UPS if it was insured. If the shipping label was through Mercari, the buyer will be asked to submit photos that show the damage as well as how it was packaged, and Mercari will determine whether the packaging was sufficient.Buyer purchased item from me on Mercari on Dec 10, item was dropped off at post office on Dec 11. As of Jan 1 item still was not delivered. Buyer was patient (thank goodness) as they were also a seller on Mecari as well and understood the USPS holiday shipping woes. ... Jan 1 buyer contacts me and says all their other packages have arrived and ...Item arrived damaged. You must contact them through their app. There is no option for reporting a damaged item, and contact is only available by answering questions. There is no question about damaged items, you you never get to contact customer service. They apparently do not have an office in the US. I would not recommend buying through Mercari.

Business, Economics, and Finance. GameStop Moderna Pfizer Johnson & Johnson AstraZeneca Walgreens Best Buy Novavax SpaceX Tesla. CryptoI'm sure this brand new seller is likely use to platforms like Tophatter or wish. U claim its been damaged in transit, they automatically refund within seconds and u keep item. Once mercari informs buyer they must return all items, they'll either cancel the request and rate, or they'll keep certain items (or all) and screw seller.

When you receive the item back, do NOT open it without recording yourself and taking photos after. You can provide these to Mercari to dispute if they send you an item back that was not what you sent out. You will not have to worry about their review. When a buyer disputes an item, the review is no longer an option unless they "accept the item".Mercari requires multiple photos of the item (s). At a minimum, they require photos of each side of the item (front and back, or front, left, right, and back) as well as a photo that shows the packaging material with the shipping label visible. If the buyer only uploads a single photo, Mercari will request additional photos before denying the ...

We would like to show you a description here but the site won’t allow us.Buyer needs to open a ticket with Mercari on the order. They need to say there is an issue with the order since it arrived broken. For your future sales, this damage is on you as mugs should not be packed in a bubble mailer, regardless of how much bubble wrap you use. Use a box next time. blackrain89.62K subscribers in the Mercari community. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In…Posted by u/tuesdaynightsocks - 1 vote and no comments

As of February 2022, you can still get an average of 43% off retail for shipping labels for items between 0.25 lb - 150 lbs. Mercari prepaid labels include shipping protection of up to $200 in case your item is lost or damaged in transit by the carrier.

Tim agreed that it's 100% acceptable for buyer to destroy my product, leaving me with nothing but a damaged crop. Thank you Mercari for your unethical ways. You guys are con-artists! ... The item arrived the day before Christmas, and I mailed them to my daughter two days after Christmas since she couldn't fly in due to work. She received the ...

Mercari goes off of what the shipping company scans in, and shipping companies are notorious for not scanning packages. Notorious to the point you can have an item delivered and the delivery scan is the only scan through out the entire trip. Also, the seller was responsive to you, that in itself is a good sign. They could have completely ...As your chances of items arriving this week run out, it's time to go for "the thought that counts." For some people, it just doesn’t feel like Christmas until you’re curled up by t...r/Mercari. Help? Item is damaged? Hello, I need some advice or am I SOL with this sale? Here is the back story, I recently sold a curved monitor through mercari to a buyer and shipped it free of charged to the buyer. I paid a ton for shipping through USPS and my friend wrapped the TV monitor in bubble wrap and sufficient packaging to prevent ...The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... BUYING I bought some Funko Pops from a seller, but they arrived to me damaged because seller did not properly package it and used a pretty small box. Mercari accepted my request for return, and the package has been delivered back to the ...I brought a plush on Mercari with the decription saying it’s like new! But when it arrived the safety eyes were scratched and there was a stain. All those flaws weren’t depicted the photos. I sent them the photos of what I received and the photos shown but they decided to not approve my return and automatically completed the purchase. To protect the marketplace, frequent cancelations may impact your selling privileges. If a seller cancels a transaction after the purchase has been initiated but before the transaction is completed, Mercari reserves the right to charge a cancelation fee of 5% of the item price (maximum of $25) to cover the cost of transaction fees and/or ... Purchase Protection means that you can request a refund if: You didn't receive your order. The product arrived damaged or different than described on the listing (example: the condition isn't accurate). The seller didn't follow their …

313 reviews for Buyee, 2.3 stars: 'For higher priced items, Buyee does not provide support should the item arrive damaged, defective or different than described by the seller. I recently bought a watch that arrived broken. The watch was also supposed to come with a warranty card, but did not. Finally, the package arrived with visible shipping damage. On the watch were also mismatched serial ... Buyer claims item was damaged during transit. Selling Question. My buyer received the item and the item was damaged during transit. I contact Mercari to make a shipping claim and they told me to tell the buyer to contact Mercari. The only contact option she has on the app is to request for a refund. Is this what she needs to do or how does she ... Mercari is your marketplace. It's the perfect place to declutter and discover items that are uniquely you. Say 'goodbye' to your old go-tos and 'hello' to one-of-a-kind treasures.I've received more than 1 item from Mercari that 'wasn't quite right' and usually it's because they got the item in a salvage of some sort. ... all businesses have damage, returns, scammers, etc. ... r/Mercari • Item arrived broken and this is the response from seller (Context in comments) ...An item I sold to someone got damaged in transit and they requested a return on it. Mercari is claiming that I did not follow their shipping guidelines even though I followed them precisely (certain amount of bubble wrap and everything), as well as the item being over the marked weight on the label (I used the label that was given to me for the specific item since it said they had the weight ...Policy. Mercari's Return policy reflects a balance between the needs of both parties to the transaction, the Buyer and the Seller. If a Buyer has a concern about an item that they received, they must initiate a return request through the Order Status page or the Rating page within 72 hours of the carrier-confirmed local delivery time (concerns raised outside of these channels may not be ...Business, Economics, and Finance. GameStop Moderna Pfizer Johnson & Johnson AstraZeneca Walgreens Best Buy Novavax SpaceX Tesla. Crypto

I sold an item that just got delivered to buyer today and they messaged saying that the box the item was in (not the box used to ship) was torn by…For items that are returned outside of our return window or are damaged, defective, or different from what was described, we will issue Mercari Credit in the amount of the item’s current value. What’s Mercari’s customer service phone number? We’re happy to help! Our customer support number is 1-888-325-2245 and we’re available Monday ...

Be honest. You received a completely filthy, possibly hazardous, item with undisclosed damage. There's no need to "spare feelings". This seller clearly did not think about yours. Reviews are to warn other buyers. Also, I'd rather spend an additional $30 to buy a clean item than do the burden of cleaning and/or dealing with hazardous ...Buyer needs to open a ticket with Mercari on the order. They need to say there is an issue with the order since it arrived broken. For your future sales, this damage is on you as mugs should not be packed in a bubble mailer, regardless of how much bubble wrap you use. Use a box next time. blackrain89.Take a photo of the damages. Document the damage in a Bill of Lading. Make sure both parties sign off on the BOL or the eBOL after the delivery inspection is complete. Notify the service provider of the damages if they aren't present during the delivery inspection. You can find your service provider's contact information in the Booking ..."Seller IS required to get item to buyer in good condition. The item you purchased had no warranty so buyer is not obligated to repair. Since seller is not obligated to repair and neither is the seller obligated to replace, you need to plan your dispute carefully with the seller.May 19, 2017"I wish Etsy would step in and help alleviate both the seller and the buyer In these situations, much like Poshmark or Mercari do in the case of a lost or damaged item. With that being said, it sounds like the item was only damaged because it was not packaged properly. It should’ve been either wrapped in plastic or shipped in a plastic envelope.Mercari responds to BBB complaints, so ignore people that chatter about "BBB is yelp for old people, hurr durr." You want to complaint in front of as many eyes as possible. If it progresses and auto rates, and if Mercari doesn't help you, file a complaint with the California AG as well as an IC3 complaint.Accidents happen, and anyone who’s ever received a broken product that was damaged in transit knows this all too well. In 2023, UPS alone delivered 5.7 billion packages, FedEx delivered 2.84 billion, and in 2022, USPS delivered 7.2 billion packages.With an average rate of 10% of packages damaged across companies, avoiding product damage is …Yeah mercari is leagues ahead of YA not only in terms of buyer protection but even just the service itself is so much better designed and easy to use. YA is still stuck in the early 2000s. Cherry on top is that as a seller YA takes the same 10% cut as Mercari despite being a much worse service.Just go through Mercari. Take photos of the item inside the box (with the label visible if possible) to show what a bad fit it was. Do not rate, and open a return immediately describing the damage. Coming from a seller, Mercari almost always sides with the buyer, even if the seller hasn’t done something wrong.

Speakers. Wireless earbuds. You can even find people selling DVDs and DVD players, VCRs, VHS tapes, and older handheld gaming systems. The bottom line is that electronics are a fast selling category on Mercari, so do some Spring cleaning and see if you have some old electronics to get rid of. 2.

Item damaged in transit by USPS, arrived to buyer with a note saying USPS damaged it, Mercari claiming i am at fault due to insufficient packaging SELLING I’m looking to go on Twitter to talk to a real repas suggested by many users here; what else should I have to prove my claim other than the buyers pictures, screenshots of our conversation ...

Shipping says arrived but I don’t have any package. I am both a buyer and seller on Mercari and I’ve rarely had issues. I bought an item from someone for about $30. It says it arrived yesterday via tracking, but I don’t have anything. I checked my mailbox as well as with my neighbors, and nothing. I contacted customer service and they ...Another common fraud that sellers really need to be cautious of is return fraud. Dishonest buyers purchase an item on Mercari, use it for a period, and then falsely claim that the item arrived damaged or not as described to initiate a return. They may send back a different or damaged item, leaving the seller with a loss. 4- Phishing Scams:Unfortunately, Mercari does not allow for partial returns/refunds. You continue with the return and get a full refund. You keep all the items and rate as you feel appropriate. Yes, you'll end up paying more for each bowl than originally planned, but you'll be three closer! You could discuss your concern with the seller.65K subscribers in the Mercari community. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In…We would like to show you a description here but the site won’t allow us.I think they give you a document that shows the exact coordinate of where the package was delivered. But if you have USPS already saying that the address wasn't yours, Mercari should take that as proof. Tell them your account address is correct and that you have proof the package was delivered somewhere else. Waiting for the 72 hours makes zero ... Services. Mercari is a C2C marketplace where individuals can enjoy buying and selling items. Through our unique payment deposit system and our use of AI to monitor for fraud, anyone can enjoy safe and secure transactions. Merpay is a mobile payment service within the Mercari app. Mercari is a popular online marketplace where users can buy and sell items from the comfort of their homes. With millions of users worldwide, it’s no wonder that Mercari has become...seller offering to replace damaged item. I purchased a turntable for around $300 and received it a couple days ago. The cover of the turntable was cracked and broke when I got it, so I instantly requested a return and it got approved. Although now I've got the seller saying they can buy and send me the replacement part for free.

Mercari arrived in the U.S. in 2014 and has become one of the most popular online marketplaces in the country, with over 20 million users. It is headquartered in Palo Alto, California, near San Francisco. ... You can request a refund if the item isn't as described, damaged, or never shipped. But you have to request a refund within three days ...I ordered an item on Aliexpress from more than 3 months ago, and it did not arrived yet. During that time however I made sure that I request an extension of the purchase protection. Now as I am requesting more purchase protection time, the seller sent me an image that he cannot extend it anymore. And that the item was damaged during shipment.Item arrived damaged; seller's response to return request is to accuse me of fraud. 05-25-201707:52 AM. On May 11, I purchased a fully-loaded mid-2015 15-inch MacBook Pro that was supposedly less than 30 days old (according to the serial number when checked against Apple's warranty tool) via a Buy It Now -- for $2600 (read: in-line …Homeowner’s insurance policies cover more than just fire or flood damage. If your home is robbed or suffers minor damage from a storm, an insurance policy will often cover the cost...Instagram:https://instagram. aldi weight watchers smartpoints listwordscapes puzzle 637princess house crystal hurricane candle holdersrottweiler german shepherd mix puppies Mercari is a joke when it comes to this kind of crap. Best thing to do is now is also state that your returning it because it arrived damaged also, and make sure to put a couple marks or tears on it so the seller will have a hard time selling it. That's what I always did with counterfeit stuff I was returning. chase bank routing number brooklyn new yorkloews theater danvers ma That is just the way Mercari handles their damaged items, the buyer has to submit a Return claim. It should get sorted out, just make sure you stay on top of it, email Mercari Support with any info you have including pictures if you have them. You should both be refunded. They really should have a sep button for this… joann fabrics feather boa Shipping says arrived but I don't have any package. I am both a buyer and seller on Mercari and I've rarely had issues. I bought an item from someone for about $30. It says it arrived yesterday via tracking, but I don't have anything. I checked my mailbox as well as with my neighbors, and nothing. I contacted customer service and they ...By going off the platform, Mercari won't be able to help you if something goes wrong. 2. Avoid Anything That's Too Cheap If an item is significantly cheaper than it should be, there's usually a reason for this. Perhaps the item is damaged, or the seller has no intention of delivering it.